Sugar Mail

Connect error time out

I’m asking on behalf of my brother had sugar mail 3 weeks and loved it till this happened.
His email address is and has sent request to support but no response. He actually did pay for the app so hopefully there will be a response? I was wondering if it could be setup for pop3 seems if it discovers it can get a connection with imap it just sets that up but no option for pop3

Sorry Sugar Mail does not support POP3 which is a really old protocol spec from 1996. It only supports IMAP and Exchange (EWS).

If this is a show-stopper and you’d like a refund, please contact me at

NO problem and Thanks you fixed my brothers problem something about resetting the cloud server or something thanks for your quick response to him. I’m just his nosy brother