Sugar Mail

Connect error time out

I’m asking on behalf of my brother had sugar mail 3 weeks and loved it till this happened.
His email address is steamatic@steamklean.com and has sent request to support but no response. He actually did pay for the app so hopefully there will be a response? I was wondering if it could be setup for pop3 seems if it discovers it can get a connection with imap it just sets that up but no option for pop3

Sorry Sugar Mail does not support POP3 which is a really old protocol spec from 1996. It only supports IMAP and Exchange (EWS).

If this is a show-stopper and you’d like a refund, please contact me at support@sugarmail.app

NO problem and Thanks you fixed my brothers problem something about resetting the cloud server or something thanks for your quick response to him. I’m just his nosy brother