Sugar Mail

Error when login to outlook.com

Hi:
I’m experience a login error to outlook.com, I already remove and add the hotmail account and the error persists.

Thanks…

As far as I know, this is a bug on Microsoft’s side and can affect any app. Can start at random, and can go away on its own too.

After a several attempts and at different times I was able to connect.

Thanks…

Glad to hear.

And just “for posterity”:

https://answers.microsoft.com/en-us/outlook_com/forum/oemail-oapps/user-is-authenticated-but-not-connected-using/0353e39e-e4bf-40b4-8919-142e6dad34fc

The answers from MS reps and/or support are hilarious,

User: “Hey MS, I have problems to connect to Hotmail, please some guidance or support”
MS Support: “Sure, please contact the admin or developer of that server”